常见问题

01. 开始

我需要什么开始使用Fivetran?

报名 在这里 for a 14-day trial and follow the steps to get your data flowing. Alternatively, you can request a personalized demo from our team 在这里

Fivetran为哪些数据源提供连接器?

Fivetran offers 100+ data source 连接ors and we regularly add new 连接ors. 查看完整列表 在这里. 如果你找不到你需要的线人,给皇冠手机app下载发个 电子邮件皇冠手机app下载知道. 皇冠手机app下载根据客户的要求添加新的连接器.

W在这里 can I find more detailed information about Fivetran 连接ors?

在皇冠手机app下载的 文档

What if I don’t see a source that I need in your list of 连接ors?

与您的产品专家或 提交支持票 indicating the source you need and your request will get routed to the correct person. The more requests we get for a source, the higher we prioritize building the new 连接ors.

我应该使用哪个数据仓库?

Fivetran支持多个 仓库 包括Azure突触, BigQuery, MySQL, 华丽服饰, 潜望镜, PostgreSQL, 红移, 雪花和SQL Server. 了解更多 about price, performance and features of five of the most popular data 仓库 在这里.

Fivetran支持哪些仓库?

请参阅受支持的仓库列表 在这里.

如何添加多个仓库?
  1. 登录to your warehouse, you will notice your Account name in the upper lefthand corner.
  2. Underneath the Account name in the upper lefthand corner you will see the name of your warehouse. 单击箭头查看下拉菜单.
  3. 在下拉菜单中选择“管理帐户”.
  4. 点击“+ Warehouse”选项.
  5. 输入新的仓库名称并选择‘Add warehouse’.’

02. 数据提取与加载

Fivetran同步数据的频率是多少?

每五分钟就快一次.

数据加载时间可配置吗?

是的, you can adjust the load time to run as frequent as every five minutes and as infrequent as every 24 hours.

Why wouldn’t I choose to load all of my data every five minutes?

而频繁的数据加载将为您提供更多的最新数据, t在这里 are a few reasons you wouldn’t want to load your data every five minutes, 包括:

  • Higher API usage may cause you to hit a limit that could impact other systems that rely on that API.
  • 将数据装入仓库的成本更高.
  • More frequent delays, resulting in increased delay notification 电子邮件s. 例如, if the data source generally takes several hours to update but you choose five-minute increments, 你可能会收到延迟通知每次同步.

We generally recommend setting the incremental loads to every hour to help limit API calls.

Is t在这里 a way to know the estimated time to completion for the first historic sync?

No. 支持人员可以根据要求提供正在进行的更新, 但它不包括预计的完成时间.

为什么我看不到任何数据?

如果你准备好了你的庭审, it could take anyw在这里 from a couple of hours to a couple of days to complete the historical sync depending on the size of your data source. 如果已经好几天了,请 提交支持票 皇冠手机app下载会调查的.

What is the average data load time for each ad application source?

大多数广告源在不到一天的时间内完成历史同步. However, the amount of data in the source and API rate limits may cause this to vary.

03. 转换和自动模式更改

How does Fivetran handle changes in the source, such as schema or API changes?

Our pipelines are configured to handle new fields or tables added to your source gracefully, 所以你不需要在UI中进行手动调整. We constantly monitor and stay ahead of API changes or deprecations so you don’t need to think about it.

如果API端点被更改,我需要做什么吗?

不,Fivetran团队会更新连接器. Fivetran是完全管理的, including managing your destination schema in addition to staying ahead of API changes for all 连接ors. 这是皇冠手机app下载的核心理念之一.

Fivetran能帮助进行数据转换吗?

是的, Fivetran can currently schedule SQL-based transformations to run in your destination on either a regular configured schedule or when new data loads. We also 支持 integration with dbt (data build tool) to run your models.

04. 安全和数据审计

Fivetran有多安全?

皇冠手机app下载非常重视安全问题. 了解更多 在这里

Fivetran在哪里举办?

Fivetran has servers globally across different cloud providers. 可以查看所有区域和云主机 在这里.

我的数据是如何加密的?

在休息和运输中. 了解更多 在这里.

我可以阻止特定数据复制到我的仓库吗?

是的,您可以阻塞特定的表和特定的列. This is especially helpful for sensitive information such as personally identifiable information (PII).

Fivetran支持SSH吗?

是的. 了解更多 在这里.

你能看到我的数据吗?

只有经过您的批准,Fivetran才能访问您的数据.

Fivetran是否长期存储我的数据?

Data is purged as soon as successfully written to the destination in most instances. 了解更多 在这里.

是否符合Fivetran的GDPR要求?

是的. 在Fivetran,皇冠手机app下载非常重视数据隐私. 阅读更多 在这里.

Fivetran是否提供高级日志记录功能?

是的,你可以把你的日志系统连接到Fivetran. 了解更多 在这里.

W在这里 can I get more detailed information about my sync history?

查找Fivetran审计表的详细信息 在这里.

如果资料看起来不完整,我应该怎样做?

We recommend that you first check the Fivetran audit table (more information 在这里). If you still do not see the data you need, please contact the Fivetran 支持 team by submitting a 支持的票.

为什么我只看到AdWords和Facebook两年的数据?

针对那些做了很多活动的客户, we’ve seen syncs take more than 24 hours for AdWords and Facebook. In order to make the process faster, we only sync the most recent two years of data automatically. 如果你想看到更多的历史,提交a 支持的票. 记得, 然而, that these bigger historical syncs can take days and incremental updates will be paused in the interim.

05. 计费和支持

Fivetran多少钱?

Fivetran的定价是基于数量的. You will be charged based on what you use, defined as the number of monthly active rows (MAR). The number of MAR is variable based on the data sources you 连接 and your specific business. 请皇冠手机app下载接受帮助与报价或 使用这个博客资源 自己决定成本.

如何联系Fivetran的支持团队?

提交支持票 在这里.

什么是每月活动行?

It is defined as the number of distinct primary keys synced via the Fivetran plan calculated on a per-account basis. We only count rows once per Billing Period, even if they sync multiple times.

开始免费

Join the thousands of companies using Fivetran to centralize and transform their data.

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